Contact Us
Need help? The fastest answer may already be available below.
Order & Shipping Help
- Where is my order? Check the tracking link in your shipping confirmation email for the latest carrier update. You can also review our Shipping & Delivery page.
- Only part of your order arrived? Some items may ship separately from different fulfillment locations. Review Shipping & Delivery for details.
- Want to review your orders? Sign in to your account to access available order information.
Returns & Refunds
- Want to start a return? Use our Return Portal.
- Need to check return eligibility, return shipping, final sale rules, or refund details? Review our Returns & Exchanges page.
- Waiting for an approved refund? Our Returns & Exchanges page explains refund processing and what to do if a refund has not appeared.
Product Questions
- Sizing, fit, materials, or care: Please review the individual product page first, where available product details and sizing information are listed.
- Damaged, defective, or incorrect item: Review the instructions under Returns & Exchanges before contacting us so you have the information needed for your request.
Still Need Help?
If the information above does not answer your question, email us at support@niobeclothing.com or use the Contact Us button in the bottom-right corner of the screen.
For questions about an existing order, please include your order number and the email address used at checkout. For damaged, defective, or incorrect items, please also include clear photos of the item and packaging.