Returns and Refunds

We want you to feel confident shopping with Niobe Clothing. Please review the return conditions below before submitting a request.

Return Eligibility

Most eligible items shipped directly by Niobe Clothing may be returned within 30 days of delivery.

Select partner fulfilled products may have a shorter return period. When a different return period applies, it will be clearly stated on the product page. Partner fulfilled products generally require a return request within 7 days of delivery.

To qualify for a return, the item must be:

• Unworn and unwashed
• In its original condition
• Free of stains, makeup, deodorant, odors, pet hair, and signs of wear
• Returned with the original tags attached
• Accompanied by the order number or other proof of purchase

Trying on an item does not make it ineligible for return, provided it remains in its original condition.

Items that do not meet these requirements may not qualify for a refund.

Starting a Return

To request a return, please use our return portal by clicking here, or contact us at support@niobeclothing.com.

Please include your order number and the item you would like to return.

A return address and instructions will be provided after your request is approved. Returns sent without authorization may be refused.

Nonreturnable Items

The following products are final sale and cannot be returned:

• Gift cards
• Lingerie and intimate apparel
• Bodysuits
• Worn or washed swimwear
• Items marked Final Sale
• Items showing signs of wear, washing, damage, or alteration after delivery

Swimwear that is eligible for return must be unworn and returned with all tags and hygiene liners attached.

Damaged, Defective, or Incorrect Items

Please inspect your order after delivery.

If you receive an item that is damaged, defective, or different from what you ordered, contact us within 7 days of delivery at support@niobeclothing.com.

Please include your order number and clear photographs of the item and packaging. Once reviewed, we will provide instructions for a replacement, refund, or return at no additional cost to you.

Damage caused by wear, washing, misuse, alteration, or improper care after delivery is not considered a product defect.

Return Shipping

Customers are responsible for return shipping costs when returning an item because of fit, preference, color, or a change of mind.

Niobe Clothing will cover reasonable return shipping costs when we confirm that an item arrived damaged, defective, or incorrect.

Original expedited shipping charges are nonrefundable.

We recommend using a trackable shipping service. Niobe Clothing is not responsible for return packages lost before reaching the authorized return location.

Refunds

Once your return is received and inspected, we will email you with the status of your refund.

Approved refunds will be issued to the original payment method for the amount paid for the returned item, including any applicable discounts.

Please allow approximately 5 to 10 business days after approval for the refund to appear. Processing times may vary depending on your bank or payment provider.

Sale Items

Regular sale items may be returned when they meet the eligibility requirements above.

Items specifically marked Final Sale cannot be returned or exchanged.

Refunds for eligible sale items are based on the actual amount paid after discounts.

Exchanges

We do not currently process direct exchanges.

To obtain another size, color, or style, please return the original item and place a new order. This helps ensure that the replacement item is available and can be shipped without delay.

Missing Refunds

If an approved refund has not appeared after 10 business days, please contact your bank or payment provider first.

After confirming that no refund is pending, contact us at support@niobeclothing.com with your order number so we can assist you.